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Accessibility
Arrival & Accessible Entrances
The Main Entrance to The Paramount in Concert with Northwell is accessible. An elevator is located in the back right of the lobby and provides access to the main floor for concert seating. We do not have elevator service to the mezzanine or skybar seating levels. Persons with disabilities can be relocated to the floor area – which is sectioned off for wheelchair access – regardless of where your tickets are located.
Restrooms
All restrooms at The Paramount in Concert with Northwell are accessible.
Concession Stands
All concession stands at the venue are accessible.
Ticketing
For Accessible seating at the venue please purchase a General Admission ticket. We will seat those needing accessible seating once the box office opens on the day of the event. Please be advised that this is done on a first come, first served basis and our accessible seating area can reach capacity early. To find tickets in the Accessible Seating Area of The Paramount, select the Filters icon on the upper right of the page where you see available tickets. You will be shown your seat location once the ticket is selected. The Paramount in Concert with Northwell endeavors to make its venue and performances inclusive and accessible to everyone. In accordance with the Americans with Disabilities Act, the New York State Human Rights Law, and the New York State Human Rights Law, The Paramount in Concert with Northwell provides reasonable accommodations for patrons with disabilities, including, access to a limited number of reserved seats. If you require accommodations for an event, including reserved seating, or have additional questions, please contact us at your earliest opportunity at hitusup@paramountny.com or (631) 673-7300 with information about which event you will be attending and the accommodations required.
Parking
The Paramount in Concert with Northwell does not own or operate any parking in the area. Please follow signs to the Accessible parking spots. Consult signage in the lot for payment if required.
Take the train
Take the Long Island Rail Road to Huntington Station Local taxis are available at the station’s parking lots to take you on the quick 5 – 7 minute ride to The Paramount Located at 370 New York Avenue
Medication Needs
If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID. If you do not have a container with a name on it, we may request documentation that allows us to confirm the need for this medication as you enter the venue. Please only bring what is required for the duration of the event. We cannot store any type of medication. Over-the-counter medication must be in its original packaging.
Dietary Needs
The Paramount in Concert with Northwell takes pride in offering a variety of choices for guests with special dietary needs. You may request to speak with a member of our Food & Beverage team with specific questions or concerns. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that they will be able to meet all requests.
Service Animals
At The Paramount in Concert with Northwell, we have specific guidelines to ensure all guests, and their service animals are supported throughout their visit. Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title II and Title III of the ADA. This also applies to the other species of animals wild or domestic, trained, or untrained. The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations. Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations. Please contact a member of the guest services team if your service animal needs access to a relief area. You will need to exit the venue and re-enter with the assistance of a member of the guest service team.
Sign Language Interpretation
If you will need an interpreter for an event, please email your request to hitusup@paramountny.com at least 2 weeks in advance, after you have purchased your tickets, so we can arrange for an interpreter for your show. When you arrive for the show, if you would like assistance getting to your seating area, please check in with the box office or a guest services supervisor. We would be happy to introduce you to your interpreter for the evening and take you to your seats.
Mobility Device Storage
Limited storage is available for wheelchairs, canes, walkers, and other mobility devices. If you need access to your device during the show, please contact a member of the guest services team. There is limited electrical connectivity in the venue; please contact the Box Office for more information at boxoffice@paramountny.com of (631) 673-7300