Terms of Use
Welcome! The following are the terms of use ("Terms") that govern your use of Live Nation and Ticketmaster's sites and mobile applications—including without limitation www.ticketmaster.com, and www.ticketexchangebyticketmaster.com--(collectively, the "Site"), and your purchase, possession, or use of any Ticketmaster tickets, products, or services.
Our Privacy Policy and any other policies, rules, or guidelines that may be applicable to particular offers or features on the Site are also incorporated into the Terms. By visiting or using the Site, you expressly agree to these Terms, as updated from time to time.
Please note that while some of the events listed on the Site may appeal to children, the Site is not targeted at children under the age of 13, and they are not permitted to use the Site. We strongly encourage all parents and guardians to monitor their children’s Internet use. If you use the Site, you affirm you are at least 13 years old.
Notice Regarding Future Changes to terms:
We may make changes to the Terms at any time. Any changes we make will be effective immediately when we post a revised version of the Terms on the Site. The "Last Updated” date above will tell you when the Terms were last revised. By continuing to use this Site after that date, you agree to the changes. To the extent that these Terms differ from a prior version of the Terms which you previously agreed to, this version of the Terms supersedes and governs.
Notice Regarding Arbitration and Class Action Waiver:
The terms contain an arbitration agreement and class action waiver. Specifically, you and we agree that any dispute or claim relating in any way to the Terms, your use of the Site, or products or services sold, distributed, issued, or serviced by us or through us, will be resolved by binding, individual arbitration, rather than in court. By agreeing to individual arbitration, you and we each waive any right to participate in a class action lawsuit or class-wide arbitration.
Covid-19 Warning:
An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting a communicable disease or illness—including, without limitation, exposure to COVID-19 or any other bacteria, virus, or other pathogen capable of causing a communicable disease or illness, whether that exposure occurs before, during, or after the event, and regardless of how caused or contracted—and you hereby waive any and all claims and potential claims against Ticketmaster, Live Nation, and the Event Organizer—and against any companies affiliated with Ticketmaster, Live Nation, or the Event Organizer—relating to such risks, hazards, and dangers.
Secure Transactions & Credit Card Information
THE PARAMOUNT THEATRE LLC does not retain any credit card information. This includes card account numbers, card code numbers and expiration dates. The website resides behind a firewall and uses SSL (Secure Sockets Layer, the industry-standard security protocol used to communicate with browsers) to transmit personal information. Data is strongly encrypted during transmission to ensure that personal and payment information is secure. Credit Card data is passed securely and directly to an institutionally recognized Credit Card processing company. Industry-standard data encryption techniques are used to protect personal information on our computers. SSL-capable browsers typically have a symbol on the browser window to indicate when they are in a secure mode. In addition, the URL will begin with “https:” for all browsers.
THE PARAMOUNT THEATRE LLC does not sell E-mail addresses. THE PARAMOUNT THEATRE LLC may generate E-mail for the following types of communication: Notification E-mail to which the individual may subscribe and unsubscribe. Transactional E-mail, which is the result of a business transaction initiated with THE PARAMOUNT THEATRE LLC
Non-Personal Information
Non-personal information is collected behind the scenes on the web server and is used to compile general website usage statistics. Such information includes: IP address of computer, Browser-related information, Locations visited on the website, and HTTP cookies.
HTTP Cookies
A HTTP Cookie is a piece of data that is stored by your browser in either your computer’s memory or on your computer’s hard drive and is not malicious, contrary to what popular rumor and belief has generated in the past. You cannot gather personal information from visitors using cookies.
Refund Policy
Get a full refund on tickets if you change your mind within 72 hours of purchase. Refunds can be completed at your point of purchase. No refunds on gift cards or Band Merch.
Shipping Policy / Delivery Policy
The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes. If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. For further questions contact customer service at (631) 673-7300.