FAQ - The Paramount - Huntington NY


If you purchased mezzanine tickets that say “Obstructed View” on them, you should expect that your view of the stage will be partially blocked by the venue structure. Please do not purchase these tickets unless you accept that your view of the concert will be partially blocked.
You can e-mail your band’s info and some music samples to hitusup@paramountny.com which will be forwarded to our booking department / Live Nation. If interested, they will reach out to follow up on any available opportunities to play the venue.
If you need to purchase more than 8 tickets to a show, you must purchase at the box office directly at 370 New York Avenue in Huntington. They can assist you in placing your ticket order as a group. Most shows set a limit of only 8 tickets maximum per order with one credit card on Ticketmaster.
Yes, tours of the venue are available at no charge during all Non Show Days between the hours of 12 noon – 6 pm. Simply ask for the mood director upon arrival for your tour.
The Paramount Box Office is open daily from 12pm – 6pm, with extended hours until 9pm on show days.
Yes, The Paramount is available to rent for your special event. Simply contact Kimberly at ext. 308 or by e-mail at Kimberly@paramountny.com or click here for more details (https://paramountny.com/private-event-rental/). You can choose to rent the upstairs venue, the lower level VIP Founders Room or additional private rooms as available.
You can click here for membership information (Founders Room) or contact us at 631-673-7300 ext. 304 or by email: Foundersroom@paramountny.com
YES. We are always looking for qualified people to join our street team. Street Teamers help to hand out flyers at shows, deliver materials to retails partners, staff marketing booths at fairs & festivals as well as represent the venue at community events. To apply, simply email streetteam@paramountny.com with your resume and cover letter.
Simply visit the Join Our Team page under the VENUE tab to apply if you are interested in working at The Paramount. We are always looking for qualified bartenders, ushers, cocktail waitresses and interns.
Yes, sometimes we offer discounts on tickets to shows at The Paramount. Discounts may be offered through partners such as; Groupon, Ticketmaster or through social media on our Facebook or Twitter feeds, via e-mail alerts to our e-newsletter subscribers or as other special offers through other venue partners / sponsors.
To add your e-mail address to our e-newsletter, simply click the tile ad or ticker message to be added. Once added, e-mails will be sent when shows are announced and will contain pre-sale and on-sale information, as well as any special tickets offers that may be available.
A venue pre-sale is the chance for our members / fans to purchase the best tickets before they go on-sale to the general public. Pre-sales are usually available online only through Ticketmaster.com with a code (PULSE) and they generally take place 1-2 days prior to the public on-sale. Pre-sales give our fans the chance to buy the best seats before the public. Pre-sales are available for most shows.
Yes, the venue has an elevator in the main lobby which can take handicapped guests up to the main floor for concert seating. We do not have elevator service to the mezzanine or skybar seating levels, but handicapped patrons can be relocated to the floor area – which is sectioned off for wheelchair access – regardless of where your tickets are located. Accessible seating is available to purchase on ticketmaster.com or at the venue box office for all events.
Concert photos from past shows are available on the venue’s Facebook page under the Photos tab. Please check online to tag yourself and save the memories.
No, coat check is not mandatory for ticketed guests, but backpacks and large bags must be coat checked at all events. Our Coat check is located in the lower lobby just beyond the security checkpoint.
No, there is no re-entry allowed at any ticketed events at The Paramount. Once your ticket is scanned, you may not leave the venue and re-enter using the same ticket. If you need to leave for an emergency, please see a security guard in the main lobby to discuss the situation.
Yes, The Paramount smoking section is located outside the stairwell fire doors located on the right side of the stage / south side of the venue. These doors are located stage left at the end of the bar closest to the stage.
Any opportunities to meet the band would have to be approved and communicated directly through the band’s managers. Sometimes also radio stations, local media partners and / or the venue’s social media pages may offer contests where you can win the chance to meet the band, so make sure to fan us & friend us for more details.
For refunds on tickets purchased through Ticketmaster, there is a 3-day / 72 hour policy where buyers can return tickets purchased with no issue. Tickets purchased after the 3 day window are no longer able to be refunded. If requesting refunds in that 72 hour time frame, please note that this must be done at the point of purchase. So, if you bought the tickets on Ticketmaster.com, you would have to call Ticketmaster at (800)745-3000. If you purchased them at the Box Office, you would have to come back to the box office to obtain the refund. For refunds related to the purchase of food, drinks or merchandise at The Paramount, please email the details of the request to the venue directly at – hitusup@paramountny.com for follow up.
Click here to see a list of local hotels in the area the venue suggests you stay at when staying close to Huntington.
Feel free to follow us, like us, share us, gram us and stalk us online for the latest show announcements, pre-sale info, contests & special offers one any of these pages: https://www.facebook.com/theparamountny https://www.instagram.com/theparamountny/ https://www.youtube.com/user/TheParamountLI/ https://twitter.com/TheParamountNY
Yes: Box Office fees of $6 – $14 per ticket will apply.
Yes: Simply e-mail your raffle / auction / ticket donation request on your organization’s letterhead to: officeadmin@paramountny.com for review.